Sunday, January 17, 2010

Leading Bold Change


Last 2 weeks, I have read a book which related to organizational changes. This book do provide us understanding on Change Management and how to utilize the 8-steps process to implement change in our workplace.

The 8 steps which I wish to share is as below:

1. Create a Sense of Urgenc
  • Help others to see the need for changes and the importance of acting immediately. Doesn’t matter whether you are a manager or just a worker.
  • Not necessarily to inform/explain it to the person who has authority/member councils.
2. Pull Together the Guiding Team

  • Ensure there is a powerful group guiding the changes. The team must have but not necessarily a diversified character/personality like leadership skill, analytical skills, communications ability, proactive, innovative, creative, sharing ideas, fairness, willing to listen, understanding, caring, etc
  • Not only that, the team members must also have a teamwork spirit, accept each other strengths and weaknesses and must be cooperative/supportive to each other
3. Develop the Change Vision and Strategy
  • Explain and clarify the future/environment will be different from the past or current situation/behavior and how we can help to make it a reality
  • It must be simple, clear and understandable
4. Communicate for Understanding and Buy In
  • To ensure that as many as possible understand and accept the vision and the strategy for the benefits of the entire organizations
  • Use any resources to communicate so others can gain the confidence level and trust the guiding team
5. Empower Others to Act
  • Remove any obstacles/barriers so that others can act to achieve the vision by following the strategy
  • The obstacles can be for examples; old process, old technology, negative person, limited resources and time, poor management/planning etc
  • Guide others to act accordingly
6. Produce Short Term Wins
  • Create some visible, unambiguous and clear success once others followed the strategy
  • This is to increase the motivation and self morale
7. Don’t Let up
  • After achieving the first success, continue with the motivation and recognition. Press harder and faster so that the momentum of doing the right thing will continue.
  • Once succeed, the vision will be more closer and become reality
8. Create a New Culture
  • Hold the new ways or culture and ensure we are stick to it
  • Changing to a new culture or traditions will also ensure and improve our organization survival
Personally, this is a great book to read as I promise you will not get bored while reading it as there are many penguinds illustration and the font is big.

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