Last 2 weeks, I have read a book which related to organizational changes. This book do provide us understanding on Change Management and how to utilize the 8-steps process to implement change in our workplace.
The 8 steps which I wish to share is as below:
1. Create a Sense of Urgenc
- Help others to see the need for changes and the importance of acting immediately. Doesn’t matter whether you are a manager or just a worker.
- Not necessarily to inform/explain it to the person who has authority/member councils.
- Ensure there is a powerful group guiding the changes. The team must have but not necessarily a diversified character/personality like leadership skill, analytical skills, communications ability, proactive, innovative, creative, sharing ideas, fairness, willing to listen, understanding, caring, etc
- Not only that, the team members must also have a teamwork spirit, accept each other strengths and weaknesses and must be cooperative/supportive to each other
- Explain and clarify the future/environment will be different from the past or current situation/behavior and how we can help to make it a reality
- It must be simple, clear and understandable
- To ensure that as many as possible understand and accept the vision and the strategy for the benefits of the entire organizations
- Use any resources to communicate so others can gain the confidence level and trust the guiding team
- Remove any obstacles/barriers so that others can act to achieve the vision by following the strategy
- The obstacles can be for examples; old process, old technology, negative person, limited resources and time, poor management/planning etc
- Guide others to act accordingly
- Create some visible, unambiguous and clear success once others followed the strategy
- This is to increase the motivation and self morale
- After achieving the first success, continue with the motivation and recognition. Press harder and faster so that the momentum of doing the right thing will continue.
- Once succeed, the vision will be more closer and become reality
- Hold the new ways or culture and ensure we are stick to it
- Changing to a new culture or traditions will also ensure and improve our organization survival

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